Technology to Collect Personal Information | Blood & Stool

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We Support Your Wellbeing

From providing patients with the necessary information and diagnostic service, to reducing unnecessary queue and consultation fee, our purpose is to make the region a better place by bringing life-saving diagnostic tests to the people who need them. This is our commitment to helping you live your best life. We tackle a wide array of problems including some of the greatest healthcare challenges, while experiencing varied cultures, dynamic weather, and new technologies. Our mission is to help people fulfill their potential through health, and that starts with you. We deliver a diverse range of essential healthcare services aimed at supporting disease diagnosis and treatment. We balance the benefits of e-commerce with customers' rights and utilize all available tools to prevent the misuse of personal information.

Our Best Innovation is Your Best Self

In everything we do, we are dedicated to helping people live more fully. We are creating the future of healthcare and making it affordable and accessible through a system where greater total health is made possible at a lower total cost for the greatest number of people — those who would benefit the most from it. We want to help you get healthier and stronger — quickly identify medical needs and treat conditions, or help you get back with those you love, doing what you love. This has been our ambition, and it has only gotten stronger through the years of helping people live their fullest lives with greater health and dignity. We recognize that patients value their privacy. However, in order to effectively provide services in this emerging electronic economy, the collection of personal information is necessary.

The Collection of Personal Information

Everyone can visit our website without divulging any personal information. However, if you order diagnostic tests from our landing page, the checkout step would require certain information from you such as your name, email address, and telephone number. We use this information for administrative purposes — like alerting you to future promotions and services that may be of benefit to your understanding of certain screening tests. We recognize the sensitivity of personal health information and utilize encryption to safeguard its confidentiality. Reports are mailed at the patient's request and printed copies are not retained. Under no circumstances will this information be made available to third parties such as insurance carriers or representatives of any healthcare provider without the patient's prior consent. In order to process your order, we require payment in cash, or payment through our mobile money service. We collect Internet Protocol (IP) addresses and domain information as part of our analysis of website use. This data enables us to become more familiar with customers who visit our site, how often they visit, and what parts of the site they visit most often. We use this information to improve web-based offerings. This information is collected automatically and requires no action on your part. In the event you choose to correspond with us by email, we may retain the content of your email messages together with your email address and responses. We use SSL for electronic communications that we employ, and for the encryption of all information that is sent by email.

Pointers to Information on Third-Party Resources

Links to Third Party Sites

Links to websites and other third-party content that is not owned or operated by us are provided as pointers to information on topics that may be useful to the users of our website and may have separate privacy notices or policies; consequently, we are not responsible for the practices of any entity that we do not own or control.

The Use of Cookies and Other Tools

We use cookies, tracking pixels, web beacons and other technologies in order to better understand, customize and improve user experience with our website's services and offerings — as well as to manage our advertising. This information is used to make the use of our services easier and more meaningful — allowing us to provide a better service, customize our site based on consumer preferences, compile statistics, provide you with more relevant advertisements based on your interests, analyze trends and otherwise administer and improve our general services. Cookies help us collect important business and technical statistics. They gather information about your browsing activities in order to constantly improve our website and better serve our customers. This information assists us in designing and arranging our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of physicians, nurses and prospective patients. Cookies remember what information is accessed on a web page, and simplify subsequent interactions on the website by the same user, or use this information to streamline the user's transactions on related pages. We do not use these technologies to capture your individual email address or any personally identifying information about you. Your web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. We use Google Analytics and MS Clarity, to collect, analyze, and report on such activities and trends.

Limited Access to Patients' Lab Records

The Protection of Confidential Lab Records

Our corporate values, ethical standards, policies, and practices are committed to the protection of patients' information. Our business practices limit employee access to all confidential information, and also limit the use and disclosure of such information to authorized persons, processes, and transactions.

Collecting Internet Information

By using this application, you consent to the collection and use of your mobile device location data for the purposes of delivering location-based services. We may use personal information which is collected, for internal business purposes, such as data analysis, audits, enhancing our website, identifying usage trends and determining the effectiveness of our promotional campaigns. We use plugins that aggregate data about customers and site visitors and use this data for any purpose, including service development and improvement activities. We do not share your information within a network of physicians, nurses or other third parties. We keep your personal information confidential and reserve the right to disclose your information — when otherwise required by applicable law.

Email Marketing

If you no longer wish to receive promotional marketing material from us on a going-forward basis, you may opt-out of receiving such material. You may unsubscribe from receiving marketing or other commercial emails by following the instructions included in the email. We will endeavor to comply with your request as soon as reasonably practicable, but reserve the right to deny your request if we cannot verify your identity. We do not knowingly allow children (minors younger than 13) to order our services, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below and we will work with you to address this issue.